Purchase a qualifying product during the promotional period. When you purchase your new camera you must hand your trade in camera to the retailer.

You can view the qualifying products, rewards and purchase periods on the Qualifying Products page. Qualifying trade in models are detailed on the Qualifying Trade-Ins page.

Purchases must be made from a Qualifying retailer.


Visit the Claim Now page on this website

You will need to provide the below details:

  • Date of purchase
  • Place of purchase
  • Invoice/Receipt Number
  • The serial number
  • Upload proof of purchase
  • Upload picture of serial number
  • Upload of the FUJIFILM Trade In Bonus leaflet which you will be given at the time of your new purchase. If your purchase was made online, you will need to upload a copy of the quote received from the retailer to purchase your trade in camera
  • Details about your trade in unit: Brand, model and serial number
  • Personal details
  • Bank details

Read our Terms & Conditions to get more detail about the promotion.


Your claim will be paid within 14 days of validation to your nominated bank account.


Visit the Promotional Support Page for Frequently Asked Questions & Contact details.

Check the progress of your claim at any time by using the Claim Tracker on this website.

Read our Terms and Conditions for more information.

Claim Tracker

Track the progress of your claim by entering your claim ID